Privacy Policy

1. Who We Are

Zingad IO (“we”, “us”, “our”) operates the website and service at zingad.io. We provide AI-powered marketing tools for ecommerce brands. If you have any questions about this policy, contact us at support@zing-ad.com.

2. Data We Collect

We collect the following categories of data when you use our service:

• Account information:Your name and email address when you register.
• Payment information:Billing details are processed securely by Stripe. We do not store your card number.
• Usage data:The tools you use, content you generate, credits consumed, and session activity.
• Technical data:IP address, browser type, device type, and pages visited, collected automatically via standard web logs and analytics.
• Communications:Messages you send us via email or support channels.

3. How We Use Your Data

We use your data to:

• •Provide, operate and maintain the Zingad IO service
• •Manage your account and process payments
• •Deliver AI-generated content using the inputs you provide
• •Send transactional emails (account confirmations, password resets, billing receipts)
• •Respond to support requests
• •Improve and develop our tools through aggregated, anonymised analytics
• •Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising on other platforms.

4. Third-Party Services

We share data with the following trusted third parties only to the extent necessary to operate the service:

• OpenAI: Powers AI content generation. Your product inputs are sent to OpenAI's API to produce outputs. OpenAI's privacy policy applies to this processing.
• Stripe: Handles all payment processing. Your billing details are stored and managed by Stripe under PCI-DSS compliance.
• Supabase: Our database and authentication provider. Your account data and usage records are stored on Supabase-hosted infrastructure.

5. Cookies

We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how the site is used.

You can control cookie settings through your browser. Disabling essential cookies may prevent some features from working correctly.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide the service. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• •Access — request a copy of the data we hold about you
• •Correction — ask us to fix inaccurate or incomplete data
• •Deletion — request that we delete your personal data
• •Portability — receive your data in a structured, machine-readable format
• •Objection — object to certain types of processing

To exercise any of these rights, email us at support@zing-ad.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your data. All data is transmitted over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the site. Continued use of the service after changes take effect constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, please contact us at support@zing-ad.com.